E&M Coding Advice: Simplified

E&M Coding Advice
Physicians and Medicare alike have struggled for many years with correct coding, documentation, and payment of evaluation and management (E&M) services. That’s because, by their nature, E&M services are a diverse set of cognitive procedu

Physicians and Medicare alike have struggled for many years with correct coding, documentation, and payment of evaluation and management (E&M) services. That’s because, by their nature, E&M services are a diverse set of cognitive procedures, making them difficult to quantify.

 

Carenodes medical executives offer the following highly simplified but useful “bottom-line” E&M coding advice. 

 

Regardless of how much history, physical examination, and/or medical decision-making related to an E&M encounter are recorded.

 

  • Do not consider reporting the highest two codes of any code family:

  • When fewer than three distinct medical conditions/complaints  were evaluated and managed during the encounter,
    OR
  • No problem evaluated and managed, without appropriate intervention, conferred at least a 50/50 likelihood of worsening, disability, or death between the time of the current encounter and the next physician encounter. 
  • Do not consider reporting the highest codes of any code family:

  • When fewer than four distinct medical conditions/complaints  were evaluated and managed during the encounter,
    OR
  • No problem evaluated and managed, without appropriate intervention, conferred at least a 50/50 likelihood of worsening, disability, or death between the time of that encounter and the next physician encounter. 
  •  

 

This approach simplifies coding E&M services by eliminating from consideration the highest-level codes for reporting services that – by their clinical nature – usually do not require a detailed or comprehensive history and physical, high- (and sometimes moderate-) complexity medical decision making, or lengthy counseling and coordination. It addresses the most common source of known Medicare E&M coding errors: failure of medical records to demonstrate the work of and/or medical necessity of higher level E&M services reported for payment.

 

E&M Coding Advice: Simplified

E&M Coding Advice
Physicians and Medicare alike have struggled for many years with correct coding, documentation, and payment of evaluation and management (E&M) services. That’s because, by their nature, E&M services are a diverse set of cognitive procedu

Physicians and Medicare alike have struggled for many years with correct coding, documentation, and payment of evaluation and management (E&M) services. That’s because, by their nature, E&M services are a diverse set of cognitive procedures, making them difficult to quantify.

The Carenodes medical executives offer the following highly simplified but useful “bottom-line” E&M coding advice.

Regardless of how much history, physical examination, and/or medical decision-making related to an E&M encounter are recorded.

  • Do not consider reporting the highest two codes of any code family:

  • When fewer than three distinct medical conditions/complaints  were evaluated and managed during the encounter,
    OR
  • No problem evaluated and managed, without appropriate intervention, conferred at least a 50/50 likelihood of worsening, disability, or death between the time of the current encounter and the next physician encounter. 
  • Do not consider reporting the highest codes of any code family:

  • When fewer than four distinct medical conditions/complaints  were evaluated and managed during the encounter,
    OR
  • No problem evaluated and managed, without appropriate intervention, conferred at least a 50/50 likelihood of worsening, disability, or death between the time of that encounter and the next physician encounter. 

This approach simplifies coding E&M services by eliminating from consideration the highest-level codes for reporting services that – by their clinical nature – usually do not require a detailed or comprehensive history and physical, high- (and sometimes moderate-) complexity medical decision making, or lengthy counseling and coordination. It addresses the most common source of known Medicare E&M coding errors: failure of medical records to demonstrate the work of and/or medical necessity of higher level E&M services reported for payment.

Don’t Lose Revenue With an Outdated Fee Schedule

If you have not updated your practice’s fee schedule for several years, you may be in for some surprises. Carenodes Advisory recommends that you analyze and update your fees annually to make sure they are higher than insurance allowables.

If you have not updated your practice’s fee schedule for several years, you may be in for some surprises. Carenodes Advisory recommends that you analyze and update your fees annually to make sure they are higher than insurance allowables.

Remember, insurers typically will pay you either their allowable or your fee – whichever is lower. By charging less than the allowable, you are not getting the maximum reimbursement you are entitled to receive. If you are receiving 100 percent of your billed charge from a managed care plan, this could indicate your fee is set too low.

Many commercial plans base their fees on Medicare reimbursement, making it easier for you to evaluate their reimbursement patterns. As Medicare publishes its new fee schedule each year, you have an opportunity to compare your own fees against the new rates. At the same time, you can make revenue projections for the coming year and assess the value of your managed care contracts to your practice.

Sample Letter (SB 418): Paper Claim in Process Over 45 Days (TEXAS MARKET)

Sample Letter (SB 418): Paper Claim in Process over 45 days

Dear Payer: Please be advised that this letter is to request final resolution of the claim/services in question. … We are aware that the Texas Prompt Payment law (28 TAC §§21.2801 – 21.2824) p

TO: [PAYER]

____________________

____________________

____________________

____________________

RE:  Request for Claim Resolution

Patient: _______________________

Member ID: ____________________

Insured: _______________________

Date of Service: _________________

Amount: _______________________

Dear Payer:

Please be advised that this letter is to request final resolution of the claim/services in question.

It is believed that your organization has had the paper-submitted clean claim(s) in question pending and in your possession for 45 or more calendar days. All data elements required by Texas Law were present on the claim(s) when submitted.

We believe that failure to release payment may be a violation of Texas law.

We are aware that the Texas Prompt Payment law (28 TAC §§21.2801 – 21.2824) prohibits insurers from unnecessarily delaying claims processing. Payers have 45 days to (1) pay the total amount of a clean claim in accordance with its provider contract, (2) pay the undisputed portion and notify the provider in writing why the rest won’t be paid or (3) notify the provider in writing why the claims will not be paid.

If a carrier is unable to pay or deny a paper claim within 45 days, in whole or in part, and audits the claim to determine whether the claim is payable, the payer must notify the physician that the claim is being audited and pay 100% of the contracted rate.

Payers that violate these requirements are liable to a provider a graduated penalty in addition to the contracted rate and may be subject to an administrative penalty by the Texas Department of Insurance.

Since the paper claim(s) in question were received by your company over 45 days ago, we are requesting the following at this time:

  1. For claims paid up to 45 days late, the contracted rate plus the lesser of 50% of the difference between the billed charges and the contracted rate or $100,000; or,
  2. For claims paid 46-90 days late, the contracted rate plus the lesser of 100% of the difference between the billed charges and the contracted rate or $200,000; or,
  3. For claims paid more than 90 days late, the contracted rate plus the lesser of 100% of the difference between the billed charges and the contracted rate or $200,000, plus 18% annual interest on the penalty amount.

Thank you for your prompt attention to this matter. Should you have any questions, please contact our office at ____________________________.

Sincerely,

[PROVIDER]

Health and Behavior Assessment and Intervention Codes vs. Psychotherapy

The Health and Behavior Assessment and Intervention Codes vs. Psychotherapy: How Codes and Reimbursements Differ

How Health and Behavior Assessment and Intervention Codes Differ From Psychotherapy Services

Until now, almost all intervention codes used by psychologists involved psychotherapy and required a mental health diagnosis, such as under the DSM-IV. In contrast, health and behavior assessment and intervention services focus on patients whose primary diagnosis is physical in nature.

Use of the codes will enable reimbursement for the delivery of psychological services for an individual whose problem is a physical illness and does not have a mental health diagnosis.

The codes capture services addressing a wide range of physical health issues, such as patient adherence to medical treatment, symptom management, health-promoting behaviors, health-related risk-taking behaviors, and overall adjustment to physical illness. In almost all of these cases a physician will already have diagnosed the patient’s physical health problem. Physical health diagnoses are typically represented by ICD-10 CM codes (see the CDC website).

If a psychologist is treating a patient with both a physical and mental illness he or she must pay careful attention to how each service is billed. The health and behavior codes cannot be used for psychotherapy services addressing the patient’s mental health diagnosis, nor can they be billed on the same day as a psychiatric CPT code (90785-90899). The psychologist must report the predominant service performed.

Use of the codes will enable reimbursement for the delivery of psychological services for an individual whose problem is a physical illness and does not have a mental health diagnosis.

Health Behavior Assessment and Intervention Reimbursement Guidance: both Money and Preventive Care Opportunities on the Table

Health Behavior Assessment and/or Intervention (HBAI)

“Health and Behavior Assessment procedures are used to identify the psychological, behavioral, emotional, cognitive, and social factors important to the prevention, treatment or management of physical health problems. The focus of the assessment is not on mental health but on the biopsychosocial factors important to physical health problems and treatments.” 1

Health and Behavior Intervention procedures are used to modify the psychological, behavioral, emotional, cognitive, and social factors directly affecting the patient’s physiological functioning, health and well being, or specific disease-related problems.

Indications:

For dates of service prior to 01/01/2020, the Health and Behavioral Assessment, initial (CPT code 96150) and Reassessment (CPT code 96151), and Intervention services (CPT codes (96152-96153) may be considered reasonable and necessary for the patient who meets all of the following criteria:

For dates of service on or after 01/01/2020, the Health and Behavioral Assessment, initial and Reassessment should be reported with CPT code 96156, and Intervention services should be reported with CPT codes 96158, 96159, 96164, 96165.

  1. The patient has an underlying physical illness or injury, and
  2. There are indications that biopsychosocial factors may be significantly affecting the treatment or medical management of an illness or an injury, and
  3. The patient is alert, oriented and has the capacity to understand and to respond meaningfully during the face-to-face encounter, and
  4. The patient has a documented need for psychological evaluation or intervention to successfully manage his/her physical illness, and activities of daily living, and
  5. The assessment is not duplicative of other provider assessments

In addition, for a reassessment to be considered reasonable and necessary, there must be documentation that there has been a sufficient change in the mental or medical status warranting re-evaluation of the patient’s capacity to understand and cooperate with the medical interventions necessary to their health and well being.

Health and Behavioral Intervention, individual or group (2 or more patients) (CPT codes 96152-96153 (for dates of service prior to 01/01/2020) and CPT codes 96158, 96159, 96164, 96165 (for dates of service on or after 01/01/2020) require that:

  1. Specific psychological intervention(s) and patient outcome goal(s) have been clearly identified, and
  2. Psychological intervention is necessary to address:
    • Non-compliance with the medical treatment plan, or
    • The biopsychosocial factors associated with a new diagnosed physical illness, or an exacerbation of an established physical illness, when such factors affect symptom management and expression, health-promoting behaviors, health-related risk-taking behaviors, and overall adjustment to medical illness.

Health and Behavioral Intervention (with the family and patient present) (CPT codes 96154/96153 (for dates of service prior to 01/01/2020) and CPT codes 96167, 96168 (for dates of service on or after 01/01/2020) is considered reasonable and necessary for the patient who meets all of the following criteria:

  1. The family representative* directly participates in the overall care of the patient, and
  2. The psychological intervention with the patient and family is necessary to address biopsychosocial factors that affect compliance with the plan of care, symptom management, health-promoting behaviors, health-related risk-taking behaviors, and overall adjustment to medical illness.

*For the purpose of this policy, all references to a family representative is defined as immediate family members only (i.e., husband, wife, siblings, children, grandchildren, grandparents, mother, and father), any primary caregiver who provides care on a voluntary, uncompensated, regular and sustained basis, or a guardian or healthcare proxy.

Limitations:

Health and Behavioral Assessment/Intervention will not be considered reasonable and necessary for the patient who:

  1. Does not have an underlying physical illness or injury, or
  2. For whom there is no documented indication that a biopsychosocial factor may be significantly affecting the treatment, or medical management of an illness or injury (i.e., screening medical patient for psychological problems), or
  3. Does not have the capacity to understand and to respond meaningfully during the face to face encounter, because of:
    • Dementia that has produced a severe enough cognitive defect for the psychological intervention to be ineffective.
    • Delirium
    • Severe and profound mental retardation
    • Persistent vegetative state/no discernible consciousness,
    • Impaired mental status, e.g.,
      1. disorientation to person, time, place, purpose, or
      2. inability to recall current season, location of own room, names and faces, or
      3. inability to recall that he or she is in a nursing home or skilled nursing facility
      4. Does not require psychological support to successfully manage his/her physical illness through identification of the barriers to the management of physical disease and activities of daily living, or
      5. For whom the conditions noted under the indications portion of this section are not met.

Health and Behavioral Intervention with the family and patient present will not be considered reasonable and necessary for the patient if:

  1. It is not necessary to ensure patient compliance with the medical treatment plan, or
  2. The family representative does not directly participate in the plan of care, or
  3. The family representative is not present.
  4. There is no face to face encounter with the patient.

Because it does not represent a diagnostic or treatment service to the patient, there is no coverage for CPT code 96155. Effective for dates of service on or after 01/01/2020, CPT code 96155 has been deleted and replaced with CPT codes 96170, 96171.

Health and Behavioral Intervention services are not considered reasonable and necessary to:

  1. Update or educate the family about the patient’s condition
  2. Educate family members, primary care-givers, guardians, the health care proxy, or other members of the treatment team, e.g., health aides, nurses, physical or occupational therapists, home health aides, personal care attendants and co-workers about the patient’s care plan.
  3. Assist in treatment-planning with staff
  4. Provide family psychotherapy or mediation
  5. Educate diabetic patients and diabetic patients’ family members
  6. Deliver Medical Nutrition Therapy
  7. Maintain the patient’s or family’s existing health and overall well-being
  8. Provide personal, social, recreational, and general support services. Although such services may be valuable adjuncts to care, they are not medically necessary psychological interventions.

Examples of services not covered as health and behavioral interventions are:

  • Stress management for support staff
  • Replacement for expected nursing home staff functions
  • Music appreciation and relaxation
  • Craft skill training
  • Cooking classes
  • Comfort care services
  • Individual social activities
  • Teaching social interaction skills
  • Socialization in a group setting
  • Retraining cognition due to dementia
  • General conversation
  • Services directed toward making a more dynamic personality
  • Consciousness raising
  • Vocational or religious advice
  • General educational activities
  • Tobacco or caffeine withdrawal support
  • Visits for loneliness relief
  • Sensory stimulation
  • Games, including bingo games
  • Projects, including letter writing
  • Entertainment and diversionary activities
  • Excursions, including shopping outings, even when used to reduce a dysphoric state
  • Teaching grooming skills
  • Grooming services
  • Monitoring activities of daily living
  • Teaching the patient simple self-care
  • Teaching the patient to follow simple directives
  • Wheeling the patient around the facility
  • Orienting the patient to name, date, and place
  • Exercise programs, even when designed to reduce a dysphoric state
  • Memory enhancement training
  • Weight loss management
  • Case management services including but not limited to planning activities of daily living, arranging care or excursions, or resolving insurance problems
  • Activities principally for diversion
  • Planning for milieu modifications
  • Contributions to patient care plans
  • Maintenance of behavioral logs

Biofeedback is coded as 90901 and will not be covered as a health and behavioral intervention.

Coding Information:

Procedure codes may be subject to National Correct Coding Initiative (NCCI) edits or OPPS packaging edits. Refer to NCCI and OPPS requirements prior to billing Medicare.

For services requiring a referring/ordering physician, the name and NPI of the referring/ordering physician must be reported on the claim.

A claim submitted without a valid ICD-10-CM diagnosis code will be returned to the provider as an incomplete claim under Section 1833(e) of the Social Security Act.

The diagnosis code(s) must describe the patient’s condition for which the service was performed.

Advance Beneficiary Notice of Noncoverage (ABN) Modifier Guidelines An ABN may be used for services which are likely to be non-covered, whether for medical necessity or for other reasons. Refer to CMS Publication 100-04, Medicare Claims Processing Manual, Chapter 30, for complete instructions.

CPT codes 96150-96154 may be used only by a Clinical Psychologist (CP), (Specialty Code 68). Effective for dates of service on or after 01/01/2020, CPT codes 96150-96154 have been deleted and replaced with CPT codes 96156, 96167, 96168.

If the initial health and behavior assessment or reassessment (CPT codes 96150-96151) is unable to be completed during a single encounter, the date of service indicated on the claim should be the date on which the interview was finalized. Effective for dates of service on or after 01/01/2020, CPT codes 96150-96151 have been deleted and replaced with CPT code 96156.

For health and behavior assessment and/or intervention services performed by a physician, clinical nurse specialist (CNS), or nurse practitioner (NP), Evaluation and Management (E&M) or Preventive Medicine services codes should be used.

Services to patients for evaluation and treatment of mental illnesses should be coded using a psychiatric services CPT code (90801-90899).

For patients that require psychiatric services (CPT codes 90801-90899) as well as health and behavior assessment/intervention (96156, 96167, 96168), report the predominant service performed.

Do not report CPT codes 96150-96154 in addition to CPT codes 90801-90899 on the same date. CPT code 96155 is not a covered service. Effective for dates of service on or after 01/01/2020, CPT codes 96150-96154 have been deleted and replaced with CPT code 96156, 96167, 96168 and CPT code 96155 has been deleted and replaced with CPT codes 96170, 96171.

Group 1 Codes:

CODEDESCRIPTION
96156HEALTH BEHAVIOR ASSESSMENT, OR RE-ASSESSMENT (IE, HEALTH-FOCUSED CLINICAL INTERVIEW, BEHAVIORAL OBSERVATIONS, CLINICAL DECISION MAKING)
96158HEALTH BEHAVIOR INTERVENTION, INDIVIDUAL, FACE-TO-FACE; INITIAL 30 MINUTES
96159HEALTH BEHAVIOR INTERVENTION, INDIVIDUAL, FACE-TO-FACE; EACH ADDITIONAL 15 MINUTES (LIST SEPARATELY IN ADDITION TO CODE FOR PRIMARY SERVICE)
96164HEALTH BEHAVIOR INTERVENTION, GROUP (2 OR MORE PATIENTS), FACE-TO-FACE; INITIAL 30 MINUTES
96165HEALTH BEHAVIOR INTERVENTION, GROUP (2 OR MORE PATIENTS), FACE-TO-FACE; EACH ADDITIONAL 15 MINUTES (LIST SEPARATELY IN ADDITION TO CODE FOR PRIMARY SERVICE)
96167HEALTH BEHAVIOR INTERVENTION, FAMILY (WITH THE PATIENT PRESENT), FACE-TO-FACE; INITIAL 30 MINUTES
96168HEALTH BEHAVIOR INTERVENTION, FAMILY (WITH THE PATIENT PRESENT), FACE-TO-FACE; EACH ADDITIONAL 15 MINUTES (LIST SEPARATELY IN ADDITION TO CODE FOR PRIMARY SERVICE)
96170HEALTH BEHAVIOR INTERVENTION, FAMILY (WITHOUT THE PATIENT PRESENT), FACE-TO-FACE; INITIAL 30 MINUTES
96171HEALTH BEHAVIOR INTERVENTION, FAMILY (WITHOUT THE PATIENT PRESENT), FACE-TO-FACE; EACH ADDITIONAL 15 MINUTES (LIST SEPARATELY IN ADDITION TO CODE FOR PRIMARY SERVICE)
CPT codes 96170, 96171 are not a covered services. Group 1 Codes.

The patient’s medical record must contain documentation that fully supports the medical necessity for services included within this LCD. (See “Indications and Limitations of Coverage.”) This documentation includes, but is not limited to, relevant medical history, physical examination, and results of pertinent diagnostic tests or procedures.

Each claim must be submitted with ICD-10-CM codes that reflect the condition of the patient, and indicate the reason(s) for which the service was performed. Claims submitted without ICD-10-CM codes will be returned.

Because of the impact on the medical management of the patient’s disease, documentation must show evidence of coordination of care with the patient’s primary medical care providers or medical provider responsible for the medical management of the physical illness that the psychological assessment/intervention was meant to address.

Documentation in the medical record by the Clinical Psychologist (CP) (Specialty Code 68) must include:

a. For the initial assessment, evidence to support that the assessment is reasonable and necessary, and must include, at a minimum, the following elements:

  • Health and Behavioral Assessment/Intervention (CPT codes 96150-96154) may only be performed by a Clinical Psychologist (CP-Specialty Code 68). Effective for dates of service on or after 01/01/2020, CPT codes 96150-96154 have been deleted and replaced with CPT code 96156, 96167, 96168.
  • Date of initial diagnosis of physical illness, and
  • Clear rationale for why assessment is required, and
  • Assessment outcome including mental status and ability to understand and respond meaningfully, and
  • Goals and expected duration of specific psychological intervention(s), if recommended.

b. For re-assessment, detailed progress notes to support that the reassessment is reasonable and necessary must include the following elements:

  • Date of change in mental or physical status
  • Sufficient rationale for why re-assessment is required, and,
  • Clear indication of any precipitating events that necessitate re-assessment

c. For the intervention service, evidence to support that the intervention is reasonable and necessary must include, at a minimum, the following elements:

  • Evidence that the patient has the capacity to understand and to respond meaningfully
  • Clearly defined psychological intervention planned
  • The goals of the psychological intervention
  • There expectation that the psychological intervention will improve compliance with the medical treatment plan
  • The response to the intervention
  • Rationale for frequency and duration of services

For all claims, the time duration (stated in minutes) spent in the health and behavioral assessment or intervention encounter must be documented in the record.

Documentation must be available to Medicare upon request.

Sources of Information:

This bibliography presents those sources that were obtained during the development of this policy. National Government Services is not responsible for the continuing viability of Web site addresses listed below.

  • Current Procedural Terminology, CPT 2009
  • Program Memorandum, Expanded Coverage of Diabetes Outpatient Self-Management Training, CR 1455, June 15, 2001
  • Program Memorandum, Medical Nutrition Therapy for Beneficiaries with Diabetes or Renal Disease, CR 1776, August 7, 2001
  • Carrier Advisory Committee Psychiatry Working Group
  • CPT Changes, “An Insider’s View”, 2002, American Medical Association, pages 218-220.

Documentation and Billing of Mental Health Services: Incident – to Billing

BY CARENODES ACADEMY

Lines of Business: Medicare, (some private payers)

Certain services provided by your employee (or a fellow employee) may also be eligible for Medicare payment, but check your state law for exceptions and requirements.

“Incident to” Services

Certain services provided by your employee (or a fellow employee) may also be eligible for Medicare payment, but check your state law for exceptions and requirements.

Medicare allows for the billing of “incident to” services performed by ancillary personnel under the supervision of a qualified Medicare provider. Services furnished “incident to” a psychologist’s services are covered by Medicare if they meet specified requirements outlined in the Medicare Carriers Manual. These requirements state that the services must be: 

Service Requirements to Bill

  • Mental health services that are commonly furnished in a psychologist’s office.
  • An integral, although incidental, part of the professional services performed by the psychologist.
  • Performed under the direct personal supervision of the psychologist.
  • Either furnished without charge or included in the psychologist’s bill.  

Psychologists should closely review their MAC’s local coverage determinations (LCDs) for any limitations or restrictions on “incident to” services. You can view the LCDs online.

Medicare allows for the billing of “incident to” services performed by ancillary personnel under the supervision of a qualified Medicare provider. Services furnished “incident to” a psychologist’s services are covered by Medicare if they meet specified requirements outlined in the Medicare Carriers Manual. These requirements state that the services must be: 

  • Mental health services that are commonly furnished in a psychologist’s office.
  • An integral, although incidental, part of the professional services performed by the psychologist.
  • Performed under the direct personal supervision of the psychologist.
  • Either furnished without charge or included in the psychologist’s bill.  

Psychologists should closely review their MAC’s local coverage determinations (LCDs) for any limitations or restrictions on “incident to” services. You can view the LCDs online.

The concept of “incident to” billing, used under Medicare Part B and sometimes adopted by private commercial third-party payers, is complicated to understand and challenging to implement for behavioral health organizations given the diversity of practitioners rendering services.

For behavioral health providers, “incident to” is an attractive option because it increases patient access to services since practitioners without a Medicare billing number, or who are not recognized by Medicare, but also not excluded, can provide care and bill under the supervising physician. The organization is then reimbursed at 100% of the physician fee schedule, as long as the guidelines are followed. 

Having auxiliary staff render services and the ability to bill them as if they were rendered by the physician is a privilege granted by Medicare that requires a thorough understanding of the “incident to” rules. 

This “incident to” fact sheet seeks to clarify the scope and limitations of “incident to” under Medicare as it pertains to mental health services. The intent is to assist providers and organizations avoid compliance pitfalls in the execution of “incident to” billing.

DEFINITION OF “INCIDENT TO” 

“Incident to” means services or supplies are furnished as an integral, although incidental, part of the physician’s personal professional services.

The Centers for Medicare and Medicaid Services (CMS) does not provide an explicit definition of “integral, although incidental,” in its extensive description of “incident to” rules. In brief, services that would normally be part of the treatment of a patient by a physician are rendered by an auxiliary person, functioning under the direct on-premise supervision of a physician. These services are integral to implementing the physician’s established plan of treatment of an injury or illness.

WHO MAY RENDER SERVICES “INCIDENT TO” A PHYSICIAN 

Mental health services rendered “incident to” a physician’s professional services are performed by auxiliary personnel such as nurses (RN or LPN) and professional clinicians not recognized by Medicare such as licensed professional counselors (LPCs) and marriage and family therapists (MFTs). Certain non-physician practitioners (NPP) also provide services under “incident to” such as a physician assistant (PA), nurse practitioner (NP), clinical nurse specialist (CNS), certified nurse-midwife (CNM), licensed clinical psychologist (CP) and licensed clinical social worker (LCSW).

A word of caution; there is Medicare language that appears to support that certain NPPs such as NPs, PAs and CPs can also initiate care and have services rendered and billed under their supervision. Per a Medicare Med Learn Matters Article:

“Incident to” services are also relevant to services supervised by certain nonphysician practitioners such as physician assistants, nurse practitioners, clinical nurse specialists, nurse midwives or clinical psychologists. These services are subject to the same requirements as physician-supervised services. Remember that ‘incident services’ supervised by non-physician practitioners are reimbursed at 85% of the physician fee schedule. For clarity’s sake, this article will refer to ‘physician’ services as inclusive of non-physician practitioners

Be aware that NPPs may be prohibited from delegating performance of their services to auxiliary personnel under their respective state licensure laws. The Social Security Act (SSA) also requires that auxiliary personnel providing services “incident to,” must meet “any applicable requirements to provide ‘incident to’ services, including licensure, imposed by the state in which the services are being furnished

KEY COMPONENTS – OUTPATIENT OFFICE/NON-INSTITUTIONAL SETTING

To appropriately bill and receive 100% of the physician payment under the Medicare Physician Fee Schedule (MPFS) in the outpatient office/non-hospital-based setting for mental health services, the following must occur:

  1. The physician, (typically a psychiatrist), must initiate the course of treatment (direct, personal, professional service).5
    • Physicians must see all new patients, whether self-referred or sent for consultation. This allows them to establish a plan of care or treatment for each problem identified. 
    • The initial visit by the physician may be done via telemedicine, assuming applicable Medicare rules are followed in the delivery of telemedicine. Documentation must reflect that it was a telemedicine visit and involved face-to-face contact with the patient.
  1. Because “incident to” is “problem-centric,” if an established patient presents a new problem that results in a change in the plan of treatment, the physician must be involved to initiate the change in care. 
    • EXAMPLE: The supervising physician on-site must be contacted by the NPP or must see the patient to approve the change(s) for the new problem; this contact is documented by the NPP and/or physician. 
      • Because billing “incident to” requires direct, on-site supervision, contact with the physician in this scenario cannot be done via telemedicine or phone consultation. 
  1. Medicare is not prescriptive regarding what a “change” in a plan of treatment entails, so it will be important for organizations to establish the type of changes requiring physician involvement; e.g., a NP wants to prescribe a different medication for a patient or a LCSW decides their patient would benefit from eye movement desensitization and reprocessing (EMDR) to help treat a history of trauma.
  1. There must be subsequent services by the physician of a frequency that reflects the physician’s continuing active participation in and management of the course of treatment.
    • Examples to support physician active participation could include:
      • Documentation of face-to-face visits (can include telemedicine) with the physician as needed, notation made by a non-physician clinician that the case was discussed with the physician, and physician review and signature on the individualized plan of care.
  2. In the office setting, qualifying “incident to” services must be provided by personnel whom you directly supervise, and who represents a direct financial expense to you (such as a “W-2” or leased employee, or an independent contractor).
  3. Direct physician supervision of the NPP or auxiliary personnel is required. 
    • Physician must be present in the office suite (not necessarily in same room).
    • Physician must be immediately available. Per the Centers for Medicare & Medicaid Services (CMS):

Immediate availability requires the immediate physical presence of the supervisory physician. CMS has not specifically defined the word ‘immediate’ in terms of time or distance; however, an example of a lack of immediate availability would be situations where the supervisory physician is performing another procedure or service that he or she could not interrupt

SOLO PRACTITIONERS

If you are a solo practitioner, you must directly supervise the care. If you are in a group, any physician member of the group may be present in the office to supervise.

Documentation practices that will support the appropriate rendering of “incident to” services are as follows: 

  • Evidence of required direct supervision of the services rendered, e.g., statement by therapist on a progress note such as “Therapy rendered today under the supervision of Dr. ______, who was on-site.” 
  • Individualized treatment plans that are reviewed per state requirements, signed and dated by a physician. 
  • Physician order or physician intent documented for nurse visits and patient injections. 
  • When a patient is seen by an NPP or auxiliary personnel and the patient presents with a new problem, the documentation supports that the physician was contacted regarding the new problem and determines the new course of treatment or the patient is seen by the physician prior to initiating a new course of treatment for that problem

APPLICATION & CASES

SCENARIO 1: The psychiatrist performs the initial psychiatric evaluation of the patient and develops a plan of care that includes medication management and psychotherapy. Patient is diagnosed with depression and anxiety and prescribed Zoloft 50 mg. daily. The patient is then seen monthly by a NP who makes no adjustments in the medication. A supervising psychiatrist is on-site during each appointment. 

Assuming all criteria under “incident to” are met, these visits by the NP can be billed under the name/NPI of the supervising physician.

SCENARIO 2: The psychiatrist performs the initial psychiatric evaluation of the patient and develops a plan of care that includes medication management and psychotherapy. Patient is diagnosed with depression and anxiety and prescribed Zoloft 50 mg. daily. The patient is then seen monthly by a NP. At the third visit, based on the NP’s assessment of worsening symptoms, the NP decides a change to Lexapro should be considered. The NP has a hallway discussion with the supervising psychiatrist who is on-site. The physician makes the decision to change to Lexapro. The NP documents the revised order by the physician. 

In this scenario, the NP determines that a change in the initial plan of care is potentially appropriate regarding the medication change. Because the physician made the ultimate decision, this visit and future visits can be billed under the name/NPI of the supervising physician since the plan of care remained the product of the physician’s decision-making

SCENARIO 3: Patient is seen weekly for psychotherapy by an LCSW. The patient calls requesting an additional appointment which the LCSW can accommodate. When the patient comes for this appointment, there is no supervising psychiatrist on-site. 

The visit must be billed under the name/NPI of the LCSW and will be reimbursed at 85% of the physician fee schedule.

SCENARIO 4: Patient is seen for an initial psychiatric evaluation by the psychiatrist. The patient is diagnosed with depression and post-traumatic stress disorder. The initial plan of care includes medication management and psychotherapy. 

The patient is seen for weekly psychotherapy by an LPC. 

During one session, there is no supervising psychiatrist on-site. This visit is not billable as the LPC is not recognized by Medicare and does not have an NPI.  

COMPLIANCE TIPS 

Although “incident to” is a Medicare concept, non-Medicare payers may or may not follow Medicare’s rules for “incident to.” Be sure to contact your Medicaid and third-party payers regarding their rules for billing incident-to services and have their position in writing.

  • Some confusion arises in that many people use the phrase “incident to” to describe billing NPPs or other people qualifying as “auxiliary personnel” under the physician’s billing number for private insurers. Since some private insurers do not give NPPs billing numbers, they instruct the practices/clinics to bill for the NPP services under the physician’s number

MEDICARE RESOURCES

  1. Medicare Benefit Policy Manual. Chapter 15, §60 – 60.4. This describes Medicare rules for the provision of services rendered “incident to” in office, clinic and hospital-based settings.
  2. Medicare Benefit Policy Manual. Chapter 6, §20.5.2. This comprehensively describes coverage of outpatient, hospital based therapeutic services when rendered “incident to” a physician’s service.
  3. Medicare Benefit Policy Manual. Chapter 6, §70 -70.3. This section describes coverage, supervision and documentation requirements for hospital based, outpatient psychiatric services.
  4. Med Learn Matters. Article Number SE0441. Effective August 23, 2016. This article details rules for “incident to” with additional clarifications.
  5. Med Learn Matters. Article Number SE0816. Revised May 22, 2018. This article provides an excellent summary explaining Medicare guidelines for payment of Part B mental health services.
  6. Medicare Learning Network; MLN Booklet. Telehealth Services. January 2019. This publication addresses the core Medicare requirements in the delivery of telehealth services.
  7. Code of Federal Regulations. 42 CFR 410.26. This section of the Federal Code describes the rules of “incident to” and provides definitions of key terms such as auxiliary personnel, direct and general supervision, practitioner and services and supplies.
  8. Code of Federal Regulations. 42 CFR 410.71; 410.73-410.76. These portions of the Federal Code describe Medicare coverage of services to include qualifications rendered by clinical psychologists, clinical social
    workers, physician assistants, nurse practitioners and clinical nurse specialists. The rendering of services “incident to” a physician is also addressed under each section of the respective practitioner.
  9. CMS. CY 2020 Medicare Hospital Outpatient Prospective Payment System and Ambulatory Surgical Center Payment System Final Rule (CMS-1717-FC), November 1, 2019. This link will go directly to the 2020 final
    rule. Of interest is Section X. (A) – Proposed Changes in the Level of Supervision of Outpatient Therapeutic Services in Hospitals and Critical Access Hospitals where the change is noted to general supervision for
    most hospital-based outpatient services. https://www.federalregister.gov/d/2019-24138/p-97

DISCLAIMER: The information presented in this document should not be considered legal advice; instead, all information, content and material presented in this publication is for general informational purposes only. Readers of this publication should contact their attorney to obtain advice with respect to any particular legal matter.

Rates: Health Behavior Assessment Services Assessment or Reassessment Reimbursement Table

Health Behavior Assessment Services Assessment or Reassessment Reimbursement Table

Health Behavior Assessment Services Assessment or reassessment Demystified

All providers should become familiar with the new codes so you know when and how to use them. Be sure you coordinate with your billing support or vendors, including your billing software vendor or Electronic Data Interchange (EDI) clearinghouse, to make sure they are ready.

  • CPT code 96156 is used to describe health behavior assessment, or re-assessment, that is conducted through health-focused clinical interviews, observation and clinical decision-making.
  • Assessment services are now event-based and CPT code 96156 is billed only once per day regardless of the amount of time required to complete the overall service.
  • Only report 96156 for assessment of a patient with a primary diagnosis that is physical in nature.
  • Do not report 96156 on the same day as psychiatric services (90785-90899) or adaptive behavior services (97151-97158, 0362T, 0373T).
  • For patients that require psychiatric services or adaptive behavior services, as well as health behavior assessment/intervention, report the
    predominant service performed.

  • Evaluation and Management (E/M) services codes, including counseling risk factor reduction and behavior change intervention (99401-99412),
    should not be reported on the same day as health behavior assessment and intervention codes by the same provider:
  • These services can occur and be reported on the same date of service as long as the E/M service (99401-99412) is performed by a physician or
    other qualified health care professional (QHP) who may report evaluation and management services.
  • However, health behavior assessment and/or intervention services performed by a physician or other QHP who may report E/M services
    should do so using codes found in the E/M Services or Preventive Medicine Services sections of the CPT® Manual.

Guidelines: Health and Behavior Assessment/Intervention services (96156, 96158, 96159, 96164, 96165, 96167, 96168, 96170, 96171)

AMA Guidelines:

  1. These codes are used to report services provided face-to-face by a physician or other qualified health care professional for the purpose of promoting health and preventing illness or injury. They are distinct from evaluation and management (E/M) services that may be reported separately when performed. Risk factor reduction services are used for persons without a specific illness for which the counseling might otherwise be used as part of treatment.
  2. Preventive medicine counseling and risk factor reduction interventions will vary with age and should address such issues as family problems, diet and exercise, substance use, sexual practices, injury prevention, dental health, and diagnostic and laboratory test results available at the time of the encounter.
  3. Behavior change interventions are for persons who have a behavior that is often considered an illness itself, such as tobacco use and addiction, substance abuse/misuse, or obesity. Behavior change services may be reported when performed as part of the treatment of condition(s) related to or potentially exacerbated by the behavior or when performed to change the harmful behavior that has not yet resulted in illness. Any E/M services reported on the same day must be distinct, and time spent providing these services may not be used as a basis for the E/M code selection. Behavior change services involve specific validated interventions of assessing readiness for change and barriers to change, advising a change in behavior, assisting by providing specific suggested actions and motivational counseling, and arranging for services and follow-up.
  4. For counseling groups of patients with symptoms or established illness, use 99078.
  5. ​Health and Behavior Assessment/Intervention services (961569615896159961649616596167961689617096171) should not be reported on the same day as codes 9940199412.

See below for a rate table listing reimbursement rates

Physical Therapy Incident-to Billing Guidance

Evaluation and Management Coding for Physical Medicine and Rehabilitation

Incident-to services are services performed that are integral to and an incidental component of the physician’s professional services in an outpatient setting. Such services can be services performed, where permitted by the physician’s licensure rules, by auxiliary personnel, which may Include the physician’s staff.

For example, a chiropractic assistant applying electrical stimulation pursuant to the physician’s order and under that doctor’s direct (on-premise) supervision. While incident-to services are commonly performed by mid-level providers known as NPPs such as physician assistants (PAs), advanced registered nurse practitioners (ARNPs), and certified nurse midwives, for Medicare purposes, “auxiliary personnel can be anyone from an assistant to another physician provided that the ordering/supervising physician’s license permits delegation of the service that is performed by auxiliary staff.”

“auxiliary personnel can be anyone from an assistant to another physician provided that the ordering/supervising physician’s license permits delegation of the service that is performed by auxiliary staff.”


To bill services incident to, the physician must have initiated the care by personally performing the examination and personally developing the diagnosis and the plan of care. Auxiliary staff may perform services ordered where such delegation is permitted under the doctor’s license, provided that the physician is in the office suite providing supervision.

The physician does not need to be in the room, but they must be in the office and immediately available to intervene if needed. For physical and occupational therapists, the rule Is slightly different. Where permitted by their licensure rules, certified assistants can provide direct patient care under the supervision of a licensed PT/OT pursuant to a plan of care developed by the physical or occupational therapist and approved by a
medical physician.